Manchester Memorial Hospital is accredited by The Joint Commission and The Healthcare Facilities Accreditation Program (HFAP). These organizations are world leaders in evaluating the safety and quality of care delivered within a healthcare organization based on high performance standards.
To earn and maintain accreditation, Manchester Memorial Hospital undergoes an extensive onsite review from each organization at least once every 18 -36 months. This review includes an thorough assessment of the hospital’s processes to ensure that the hospital operates at a very high level of care. These surveys also include discussions with patients, staff, and physicians to obtain an objective evaluation of all services and care.
Through the survey process and personal interactions with patients, staff and physicians, the hospital is evaluated on continued adherence to safety and quality of care standards. Accreditation may then be awarded based on how well the hospital meets the expected standards of care. The accreditation seal from each entity demonstrates the hospital’s compliance with the most stringent standards of practice.
Our goal is to provide exceptional care in a safe manner. If you have any questions or concerns about the quality of care or safety within this hospital, we ask that you first contact hospital management so we can address these concerns. If the matter is not resolved, you may contact either accreditation agency to express your concerns.
Contact Information:
Manchester Memorial Hospital 606-598-5104
Healthcare Facilities Accreditation Program: www.hfap.org
The Joint Commission: www.jointcommission.org