Manchester KY: Recently, Manchester Memorial Hospital was honored with an “A” grade in the Spring 2015 Hospital Safety Score, which rates how well hospitals protect patients from errors, injuries and infections. Everyone who works at MMH is committed to providing exceptional care in an exceptional environment. That’s why we have a number of systems, policies and teams in place to focus on one thing – the safety of our patients.
Apart from clinical safety, we also keep our patients’ physical safety a top priority, and enforce a strict approach to security at our campus. Our Security team monitors all building entrances, some of which are equipped with U-M ID-reader devices to ensure only authorized individuals can enter. “Our staff is trained to prevent and respond to security issues and we ask that patients, families and visitors do their part by reporting any concerns directly to a nurse or other available staff member,” says Jeffrey Culver, Security Supervisor at the hospital.
All on-duty employees and volunteers must wear an ID badge that identifies them by name, photo and job title. If someone approaches you without an ID, feel free to ask to see his or her identification. If the person fails to produce an identification card, immediately notify a nurse or staff member. Remember, a white coat or stethoscope is not a substitute for an ID badge.
“The Security Department operates 24 hours a day, seven days a week. We also have a full fire alarm system throughout the hospital that alerts security control to smoke or fire. Surveillance cameras are focused on areas such as parking lots and entrances, “says Culver. “All hospital employees are issued identification badges, which they are required to wear during their working day. Passes are issued to visitors to establish their identity. All security personnel are trained to be helpful and tactful, yet firm in implementing the established security procedures.”
To ensure the safety of our patients and staff, we have a special system for visitors entering the main hospital at night. After 10 p.m., all visitors must enter the hospital through the Emergency Department (ED) located on the first floor of the main building. The main entrance to the hospital re-opens at 7 a.m.
For safety and security, any overnight visitors must receive pre-approval from the nurse. Once the approval is in, the Security Officer shall give the family member an overnight visitor pass, indicating that the family member is authorized to remain in the facility.
“Manchester Memorial Hospital (MMH) is a family-centered facility and we recognize the important role family and friends play in the healing process. We try to make our visiting hours as flexible and patient-directed as possible,” says David Watson, Director Patient Experience.
There are some areas where patient request, clinical needs or unit logistics require visitation restrictions. Otherwise, MMH has the following visitation timings
General Visiting Hours 10:00 a.m. – 10:00 p.m.
ICU 10:00 a.m. -- 10:00 p.m. Restricted per entry doors
OB / Labor & Delivery Visitation at the discretion of the nurse
OB Post Partum 10:00 a.m. – 10:00 p.m.
Fathers are granted unrestricted visitation Arrangements for overnight stays must be made with the charge nurse and security
For more information on visitation timings, plz visit our website www.manchestermemorial.org or call 606-598-1054.