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Memorial Hospital’s Home Health Agencies Pass Survey

Two of Memorial Hospital’s home health agencies, Memorial Home Health (MHH) and Martin County Home Health (MCHH), were recently surveyed by the Kentucky Office of the Inspector General (OIG) for Licensure and Certification. The intense three day survey concluded with MHH and MCHH being re-licensed for three more years. The agencies did not receive a single deficiency.

“In home care, it is rare to be visited by the OIG and not be dinged for a single deficiency,” stated an excited Madge May, home health director. “We were fortunate to have the same deficiency-free designation during our survey three years ago.” If a home health agency is in good standing upon completion of their survey, the agency is not visited again for three years.

During the January 29-31, 2007 survey, OIG surveyors visited Memorial Hospital’s two Kentucky agencies. They checked to see if the agency met conditions of participation for Medicare certified home health agencies. Surveyors made home visits with clinicians, reviewed patient records and performed other regulatory checks. According to May, surveyors said the patient care was excellent at the agencies.

“I’m so proud of the staff. I work with a wonderful team of expert managers, clinicians, clerical staff and home health aides,” said May. “It feels fantastic to receive the licensure. Congratulations to the staff for their hard work and dedication.”

Memorial Home Health is a Medicare certified, Joint Commission Accredited home health agency based in Manchester, Kentucky. There are four additional Memorial Hospital home health agencies, two in southeastern Kentucky and two in West Virginia. Memorial Hospital’s five home health agencies serve 14 counties in the two states making us the third largest home health agency in Adventist Health System.